Frequently Asked Questions

What if I lose my half of the bill or the COA?

Contact authenticate@tanzocutlery.com as soon as possible. We’ll note the incident and advise next steps. 

Why not use digital authentication or blockchain?

Our physical pairing is deliberately simple, human, and verifiable. Delivering a level of security that’s practical and permanent.

Can a buyer verify authenticity without contacting Tanzo?

A buyer can visually inspect the COA and bill half, but final verification requires contacting Tanzo with the serial number and photo to confirm the match against our records.

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